Kia Roadside Assistance Complete Guide [2023]

June 2, 2023

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The detailed description of the roadside support program provided by Kia in the Kia Roadside Assistance Full Handbook can be helpful to customers. Consumers can use the guide to learn more about the services offered, how to get support when needed, and what to anticipate when utilizing the program. Consumers with access to this information will be more prepared for unexpected emergency roadside assistance situations and feel more sure they can receive help swiftly and effectively.

Table of Contents

Kia Roadside Assistance: Overview

Customers can get roadside help from Kia Motors 24 hours a day, seven days a week. Services Kia’s roadside and Kia’s services include towing, battery jump-starting, flat tire changing, lockout assistance, trip interruption benefits, limited warranties, and fuel delivery. This service is typically offered for a limited time with purchasing a new Kia vehicle and can be extended for an additional cost.

Owners of Kia vehicles can call alternate service locations to check progress, seek a Kia consumer assistance center, and get updates on the projected arrival time by contacting the Kia roadside or Kia consumer assistance center hotline or downloading the Kia Access app.

What Is The Procedure For Kia Roadside Assistance?

You can take the following actions if you need Kia for roadside assistance service again:

Call Kia Roadside Assistance at 1-800-333-4KIA to contact them (4542). Name, address, vehicle identifying number (VIN), and a brief explanation of the issue should be given to the representative.
Describe where you are: Have your location, Kia’s make, and model, and are ready to go.
Describe the issue: Give the Kia Roadside Assistance specialist as much information as you can so that they can decide on the best course of action.
A skilled technician will be sent to your location once you have given Kia Roadside Assistance all the required information.
Get help: When the technician shows up, they will diagnose the issue and decide how to proceed to get you back on the road as soon as feasible.
Follow up: After the issue has been fixed, ensure your vehicle is in good operating order and that any required repairs have been done by following up with your local Kia dealership or service center.

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How Much Does Towing A Kia Run?

The price of towing a Kia will vary depending on several variables, including the required tow distance, tow truck type, and location. Whether you use a Kia roadside assistance service nearest Kia dealer or a private towing customer, the nearest Kia dealer’s services, the customer’s insurance company, or business will also affect how much towing will cost.

You should contact a local towing business or Kia roadside help service and provide download complete details to them with complete details of your location, the make and model of your Kia car, and download complete details of the intended use of the rental car expenses the Kia owners to tow to receive an accurate quote for the cost of towing a Kia.

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How To Save Money On Kia Insurance In 2023?

Here are some ideas for reducing the cost of Kia used car insurance here:

Shopping around will help you compare insurance quotes from several companies. This can assist you in locating the Kia insurance that is most reasonably priced.
Raise Your Deductible: You can reduce your monthly premium by raising your deductible, or the amount you must pay out of pocket before your insurance begins to pay. Just make sure that, in the event of an accident, you can afford the larger deductible.
Consider consolidating your insurance plans with the same provider if you have several, such as home and auto insurance. Insurance providers often discount bundling policies.
Keep a Clean Driving Record: Your driving history influences your insurance prices.

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What Happens If My Kia’s Warranty Runs Out?

If your Kia’s warranty runs out, keep the following peace of mind:

Pay for Repairs: Any repairs not covered by your warranty are your responsibility.
Buy an Extended Warranty: You can purchase an extended warranty from Kia or another service provider to cover your Kia.
Take Your Kia’s Age and Mileage Into Account: Your Kia may be more prone to mechanical problems as it ages and travels further, necessitating more maintenance.
Locate a Reliable Mechanic: If you must pay for repairs out of your pocket, choosing a dependable mechanic who can do quality work at a reasonable cost is critical.

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Which Vehicles Are Covered By The Kia Roadside Assistance Program?

All new Kia sedans, SUVs, crossovers, and minivans that are sold or leased in the US and Canada are covered by the Kia roadside assistance program. Certain certified pre-owned Kia vehicles might also be covered by toll-free assistance depending on the Kia warranty CPO program.

Depending on the vehicle’s year, make, and model, as well as the Kia warranty amount or service plan, specific coverage and conditions may change. For further information, consult the owner’s manual or contact your nearby Kia dealer or Kia’s roadside assistance call.

What Information Is Required To Request Roadside Assistance?

You must enter the free phone call complete details in the following information to contact Kia roadside assistance:

Your Name The representative from Kia roadside help will need your name.
You must enter your Kia vehicle’s manufacturer, model, year, and VIN (vehicle identification number) (VIN).
Your location, street address, city, and state or province must be disclosed.
Contact Information: For Kia roadside assistance or on a toll-free number or representative to reach you, you must provide your phone number and any further contact information that may be required.
An explanation of the Kia warranty issue You must explain the difficulty you are having with your Kia cars and any applicable warranty-related concerns, such as a flat tire, a dead battery, or a mechanical problem.

Roadside Assistance vs Kia Vehicle Insurance

Kia car insurance and Kia’s roadside assistance are separate coverage options with various advantages. In case of a breakdown or other issues with your Kia, roadside assistance will offer emergency assistance even while driving. This coverage may include tire changes, jump-starting dead batteries, and towing to the closest servicing facility. As a standalone service plan or as a component of its full warranty program, Kia offers full roadside assistance coverage.

On the other hand, Kia vehicle insurance offers monetary security in case of an accident or other covered incident involving your Kia. Liability, collision, and comprehensive coverage are often included to cover losses or injuries to other people, property, or your car. Although the two types of coverage have different functions, they are essential for safeguarding your finances and Kia.

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Conclusion

In conclusion, Kia owners added peace with its Roadside Assistance which offers services to aid drivers of Kia vehicles in dire circumstances. The specific warranty or service plan that covers your car will determine the program’s scope of coverage and length. Knowing the specifics of your roadside assistance plan and how to contact Kia Roadside Service in an emergency are crucial. You can return to the road quickly and safely if you are organized and knowledgeable.

Frequently Asked Questions

Do Kia vehicles include roadside assistance?

Roadside help is a standard feature of most Kia automobiles and is covered by the manufacturer’s guarantee. The common services offered by the Kia roadside help warranty program include towing, battery jumpstarts, all repairs requiring flat tire assistance and changes, fuel delivery, and lockout assistance.

How long is the validity of my Kia roadside assistance?

The specific conditions of your warranty or service plan may impact the length of the warranty program that applies to Kia roadside assistance or the warranty program’s validity. Typically, the manufacturer’s warranty from Kia covers the company’s roadside assistance program for five years or 60,000 miles, whichever comes first. Roadside support may be offered longer for Kia vehicles covered by the insurance company; a certified pre-owned (CPO) warranty program applies, often up to 10 years from the original in-service date or 100,000 miles, whichever comes first.

Do you receive a rental vehicle from Kia?

When a customer’s Kia vehicle is in the shop getting repairs covered by the manufacturer’s warranty program, Kia-trained service technicians or an authorized Kia dealer may provide them with a rental car. Depending on the individual warranty or service plan that covers repairs required for your vehicle and the rules of your neighborhood and Kia’s program, dealership, or service facility where repairs require it, the terms and restrictions of Kia’s rental car program can change.

Will Kia Roadside Assistance replace the battery?[2023]

When a battery dies, Kia Roadside Service can help by jump-starting it, but they rarely replace them. A service plan or a warranty could cover replacement batteries.