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Citi Price Rewind: All You Need To Know In 2023

Ankit Dhadwal

March 13, 2023

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Understand how Citi Price Rewind works, the pros and cons of the Citi card, the annual fee, and what changes have happened in 2023. Get to know all the Citi Point Rewind Program, financial Products offered, benefits of Citi Price Rewind, and what is Price protection in 2023.

Citibank has been ending a series of credit card benefits, including the Citi Price Rewind Program, travel protection, and interruption protection. Their plan to end such programs has been in the cards for the last couple of years. As of July 29, 2018, Citibank had already introduced a devaluation of Citi Price Rewind by decreasing the per item and annual limits by a whopping 60%.

Now, since September 22, 2019, Citibank has decided to completely remove the Citi Price Rewind Program from its repertoire, much to the dismay of a large section of the populace who used to depend on this program for price protection.

Citi Price Rewind: Overview 2023

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.

Citi Price Rewind is a price protection program that Citibank provides to its loyal credit card users who have also registered for online account access. This program is not extended to debit card users or credit card users who use their cards strictly for business. It enables you to get refunds for any product you purchase at a higher price than the Citi Price Rewind Program can find. Note that this program is only valid if you bought the product with your Citibank credit card.

Many customers who were eligible credit card holders took the Citi price rewind benefit. Thye used a Citi card to buy from the company with the best installation and then find the best price (usually with a company that doesn’t provide installation) and get a refund of the difference. Saved thousands using this service over the years on appliances, electronics, and clothes.

Certain items have also been excluded from the list of products you can get refunds for. These include the purchase of ammunition, watches, tires, firearms, and consumables. Also, if the lower price is available only to the members of a particular club which requires customers to be a member or has a membership fee, then such purchases are also to be considered unfit for this program.

Then, in September 2019, Citibank confirmed that the Citi Price Rewind Reward would hitherto be ended due to “sustained low usage,” according to their official press release.

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Citi Price Rewind Program: Pros & Cons [2023]

Even though the Citi Price Rewind Program has been discontinued by Citibank, it is essential to have a clear idea about the pros and cons associated with it. In order to make an informed decision about what to look for in the Citi Price Rewind Program and what to avoid when it comes to an alternative price protection program of your choice.

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Pros Of Citi Price Rewind Program [2023]

With each program launched by credit card issuers, benefits must be known so that we can get to know what value it brings to our financial condition. It also helps in comparing credit cards with other cards, looking at the advantage a car holds, and save money.

Here are the pros of the Citi Price Rewind Program are as follows:

• One of the nicest features of the Citi card was the price rewind, which provided some comfort in the event that the item was later found to be cheaper on another website.
• The Citi Price Rewind program provides an opportunity for price protection. If you get a lower price for a specific product you buy using your Citibank credit card, the price difference will be refunded to you.
• The Citi Price Rewind Reward is good for buyers who buy small stuff with their Citibank credit card. The accumulated refund money over a year can go up to $1000, which makes for a good amount of extra money.
• The Citi Price Rewind interface is user-friendly. You have to log in and then search for the purchased product in the Citi Price Rewind Program section. If there is a lower price, then you will receive it via check or annual credit.

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Cons Of Citi Price Rewind Program [2023]

Credit cards offer convenience, rewards, benefits, and protection. But only if we use them responsibly and avoid overspending. Credit cards are like tools that come with maximum benefit and are extremely useful when used correctly but harmful when used incorrectly.

Credit cards have a number of advantages over cash, including the ability to earn rewards and crucial consumer protections. When using a credit card responsibly, the two biggest pitfalls—overspending and interest fees—can be avoided, but it’s still wise to exercise caution.

So here are the cons of the Citi Price Rewind Program are as follows:

• With the imposing of restrictions, the Citi Price Rewind Program now only offers $1000 as the annual refund limit, a sharp cry from the $2500 it used to provide.
• The Citi Price Rewind Reward is ineffective for larger purchases because the per-item limit is just $200.
• Many items purchased, including watches, ammunition, consumable items, tires, and firearms, are excluded from this program. You will also not get a refund if the lower price belongs to an exclusive club with a membership fee, thereby disqualifying certain fandom merchandise as well.

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What Is Price Protection? How Does It Work? [2023]

Price Protection is a credit card benefit that enables you to accumulate quite a bit of extra money across the year. This is provided by a significant portion of credit card companies, but due to a lack of awareness, many Citi cardholders do not use it. Simply put, price protection offers you the benefit of getting a refund if you find a lower price of a product you purchased using your credit card within a stipulated period of time.

Unlike other price protection policies, Citi Price Rewind takes a lot of the work out of the process, tracking online prices for you as long as you’ve registered the purchase. If you have a credit card with this benefit, you will still have coverage for purchases made prior to Sept. 22, 2019, and get lower prices.

UPDATE: As of Sept. 10, 2021, Citi is removing extended warranty protection from the Costco Anywhere Visa® Card by Citi.

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What Are The Benefits Of Citi Price Rewind? [2023]

The Citi Price Rewind Program offers quite an amount of refund money if you know how to use it. With Citibank, the responsibility of finding lower prices online is not on you. It is automated and AI-based. There is a 60-day period following your purchase made with an eligible Citi card, within which you can get your refund, and the per item refund is $200. Annually, you can make around $1000 from this program, especially if you are vigilant during sales.

Example: If a price value is at least $25 lower than what was paid is found, the cardmember will receive an email notifying them they qualify to request a refund.

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What Has Changed In Citi Price Rewind? [2023]

As of 2023, the Citi Price Rewind remains discontinued. As of now, alternatives to this program have to be found. Look at the price protection policies of the other Citibank-issued credit cards you own or are eligible for, such as the Citi Double Cash Card with its 18 months BT offer or the Citi Prestige.

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What Purchases Are Excluded From Price Protection? [2023]

The list varies for the providers and is fairly uniform across all card brands. This isn’t an exhaustive list; the specific exclusions of each card must also be read in your card’s benefits section. If you don’t understand credit card benefits, you can find helpful information in the guide below about credit card benefits and the best credit providers.

How To Make a Claim Online For Citi Cards [2023]

You can also fill out an online complaint form to determine if your price tracking software is good advertising for the business or not. Please visit the Citi Price Rewind website, login using your Citi credentials, and select your card for the purchase. The way to make a claim can differ depending on how often you start your Price Rewind tracking software.

Bottom Line: Citi Price Rewind Program

The Citi Price Rewind database offers you a cashback on your credit card use if it finds a lower price of a purchased product. This refund is the price difference and will be provided via a check or a statement credit. But, now that the program has ended, other options, such as Barclays and Chase, can be considered.

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